We are seeking a results-driven training manager to join our team at Redback Academy.

You will be responsible for leading the training function, developing training strategies and implementing programs to meet our employees’ learning needs. You will play a pivotal role in building a culture of continuous learning and improvement at our firm.

The ideal candidate is a strategic leader passionate about designing and implementing effective training programs. They are experienced in training management, talent development and organisational learning. We invite qualified individuals with strong leadership skills and a passion for employee development to apply for this role.

In addition to a competitive salary, we offer a collaborative work environment, opportunities for professional growth and comprehensive employee benefits.

Objectives of the role

• Developing and implementing the training and development strategy in alignment with organisational goals and objectives.
• Leading a team of professionals, including trainers, instructional designers and coordinators, to deliver high-quality training programs.
• Identifying training needs and priorities through needs assessments, performance evaluations and stakeholder feedback.
• Designing, developing and delivering training programs using various instructional techniques and formats, including classroom training, e-learning and workshops.
• Evaluating training effectiveness through assessments, surveys and feedback to measure learning outcomes and make continuous improvements.
• Managing the training budget, resources and logistics to ensure efficient and effective delivery of training programs.

Your tasks

• Develop and maintain the annual training calendar and schedule, coordinating with department managers and stakeholders to ensure alignment with business priorities.
• Oversee the design and development of training materials, presentations and resources to support learning objectives and outcomes.
• Lead and facilitate training sessions and workshops, ensuring a positive and engaging learning experience for participants.
• Monitor and evaluate training delivery and effectiveness, making adjustments to improve outcomes.
• Provide coaching and support to trainers and facilitators to enhance their skills and effectiveness.
• Track and report on training metrics and KPIs to measure the impact and ROI of training programs.
• Collaborate with HR and department managers to identify talent development opportunities and support career growth initiatives.
• Stay updated on industry trends, best practices and emerging technologies in training and development.

Required skills and qualifications

• Bachelor’s degree in Education, Training, Human Resources or a related field.
• 5+ years of experience as a training manager or in a similar role in corporate training, with a demonstrable track record of designing and implementing training programs.
• Knowledge of instructional design principles and adult learning theory.
• Project management skills for managing training initiatives and timelines.
• Ability to assess training needs and develop training plans in the company.
• Strong leadership and team management abilities to inspire and motivate others.
• Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels.
• Strategic thinking and problem-solving skills, with a focus on achieving organisational goals through effective training and development initiatives.
• Proficiency in learning management systems (LMS) and other training technology platforms.

Preferred skills and qualifications

• Advanced degree in Training and Development, Organisational Psychology or similar.
• Certification in training and development (e.g. CPTD, CPLP, ATD Master Trainer).
• Experience with e-learning authoring tools and technologies.
• Knowledge of competency-based training and performance management.
• Multilingual proficiency for managing training programs in diverse employee populations.
• Ability to manage the budget for training activities.
• Working knowledge of project management principles.